Welcome To Blume Designs! Located on Daniel Island, South Carolina (Charleston)
Charleston's Premier Luxury Boutique Floral Design Studio & Gifts, Send Beautiful Flowers or Treat Yourself! Call us at (843) 790-7189 to place your order via text or by speaking to one of our lovely team members. Additionally, you can conveniently shop online at your leisure. SHOP NOW →
Search
Advanced Search
Toggle Nav
My Cart
Toggle Nav

Customer Service

1. Terms
By accessing the website at http://blume-designs.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Blume Designs website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Blume Designs website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Blume Designs at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer
The materials on Blume Designs website are provided on an 'as is' basis. Blume Designs makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Blume Designs does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations
In no event shall Blume Designs or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Juniper Flowers' website, even if Blume Designs or a Blume Designs authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials
The materials appearing on Blume Designs website could include technical, typographical, or photographic errors. Blume Designs does not warrant that any of the materials on its website are accurate, complete or current. Blume Designs may make changes to the materials contained on its website at any time without notice. However Blume Designs does not make any commitment to update the materials.

6. Links
Blume Designs has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Blume Designs of the site. Use of any such linked website is at the user's own risk.

7. Modifications
Blume Designs may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of South Carolina and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

 

9. Returns/Refunds

As the purchaser of items from Blume Designs, the purchaser agrees that:

  • All sales are final.
  • As flowers are a perishable item, returns are only accepted under the following circumstances:
    • All issues must be indicated to us within 24 hours of delivery — if you are calling after hours, please leave a message with a time to reach you and phone number and we will call the next business day.
    • We will happily replace any damaged item, which may have had its quality affected during shipping
    • As items are perishable, we do not issue refunds, however if the issue cannot be resolved, an in-store credit may be available
    • Returns are accepted on a “quality” basis only — issues of “not liking” the arrangement are not grounds for a return.
  • As flowers are perishable, you must water them, otherwise they will not last long. It is the recipient’s responsibility to re-cut and water the arrangement.
  • If you are ordering flowers for someone else, be sure you are choosing something they would like — style preferences are not grounds for returns
  • As all flowers are not always in season, or not in stock, Blume Designs reserve the right to substitute blooms with a similar “look” and feel without prior consultation. We will do our utmost to make the arrangement as close to the advertised picture as possible. If you require a specific product, please call and check for its availability.
  • Delivery times are generalized to “morning” and “afternoon” deliveries. If you require a timed delivery, please call and speak with our designers to make those arrangements.
  • It is your responsibility, as the sender, to ensure that the recipient will be at the location of the delivery on the date of delivery. If the recipient goes home early (if delivered to a workplace) or is out of town (for home deliveries), unbeknownst to us, it is not cause for refund or exchange as we have fulfilled our obligation in delivering upon the date of request as ordered by the sender. We do not call ahead to ensure someone is home, as to not spoil surprises,unless requested.

 

10. Changes to Terms + Questions

We make every effort to ensure that you receive excellent service. If, at any time, you experience problems with an order or have questions regarding these policies, please contact us by calling (843) 790-7189 or emailing hello@blume-designs.com.